COVID Policy

To Our Valued Guests:

In an effort to continue to ensure the safety of our guests, and out of an abundance of caution, the Triplex is updating our COVID policies. In line with a number of local and regional businesses the Triplex will be restricting all screenings to fully vaccinated patrons or have a negative COVID test within 48 hours of attending. In addition to the following requirements all Triplex staff members are fully vaccinated and will continue to wear masks.

As of Friday September 10th patrons will be required to provide proof of vaccination. Acceptable forms of proof include your physical vaccination card, a digital copy, or New York State’s Excelsior Pass; paired with your photo ID.

In the event vaccination is not an option, we will accept a negative COVID-19 test (within 48 hours of attendance). Children under the age of 12 may simply wear a mask.

Additionally, we will be asking all patrons to remain masked while in the lobby. Masks may be removed only while seated in the auditoriums.

We will continue to follow state guidelines and the safety protocols we put in place when we first reopened our doors in May:

  • Reduced capacity with limited seating (we suggest purchasing tickets ahead of time to guarantee your seat). 
  • Fewer showtimes with longer intermissions to properly clean & sanitize each auditorium after every showing
  • Socially distanced seating in all auditoriums with ushers to facilitate seating
  • Face masks worn by all staff.
  • Providing hand washing and sanitizing stations located throughout the theater.
  • Thorough cleaning & sanitizing of all high touch surfaces
  • Face masks required in the lobby. Face masks are allowed to be removed only while seated in the auditorium and eating.


We will be continually updating our procedures in order to ensure the best possible experience for our guests.

The Triplex Cinema has always strived to be a community theater and it will take our entire community, working together, to keep each other safe. You can do your part by following the guidelines at the theater while you kick back, relax, and enjoy the show!

Please stay tuned for more information! Join us on Facebook & Twitter and subscribe to our weekly newsletter for updates. Stay safe and be well!


Stay safe, be well, and, if you are not already, get vaccinated!

- Triplex Management & Staff